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Terms of Use

Effective Date: April 4, 2026

1. Acceptance of Terms

By accessing or using any website, product, or service offered by Joyous Suite LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Company Information

Joyous Suite LLC is owned and operated by Joy Francis, CFO and AI Automation Strategist. Our primary website is joyflowmethod.com.

3. Services Described

Our services include but are not limited to financial diagnostics (including The $90K Leak Audit), educational programs, workshops, coaching, and digital products related to advisory practice development for CPA firm owners. All services are for informational and educational purposes.

4. No Professional Advice

Nothing on this website or in our programs constitutes legal, tax, accounting, or financial advice. Our services are educational in nature. You should consult with qualified professionals before making business, financial, or legal decisions. Joy Francis is a CFO, not a CPA, and does not provide tax preparation, audit, or attest services.

5. Purchase Terms

When you purchase a service such as The $90K Leak Audit:

• You will receive the specific deliverables described on the sales page at the time of purchase.
• Sessions are scheduled by mutual agreement after purchase.
• Launch pricing and availability are as described. When we say "first 10 at this price," that is accurate.
• We do not use fake scarcity, fabricated testimonials, or misleading claims.

6. Results Disclaimer

We share real statistics from published industry sources, always with citations. Individual results vary. The capture gap number calculated during an audit is specific to your firm and your situation. We do not guarantee specific revenue outcomes, income increases, or business results.

7. Intellectual Property

All content, materials, frameworks, and methodologies -- including the Joy F.L.O.W. Method, "capture gap" concept, and written deliverables -- are the intellectual property of Joyous Suite LLC. You may use your personal audit results and written summary for your own business purposes. You may not reproduce, distribute, or resell our methodologies, training materials, or frameworks.

8. Confidentiality

We treat all client information shared during audits and sessions as confidential. We will not share your financial data, capture gap number, or business details with third parties without your explicit written consent.

9. Limitation of Liability

Joyous Suite LLC and Joy Francis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Refund Policy

If you are dissatisfied with your audit experience, please contact us within 7 days of your session. We will work with you to resolve concerns. Refund requests are handled on a case-by-case basis.

11. Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law provisions.

13. Contact

For questions about these Terms of Use, contact us at:
Joyous Suite LLC
[email protected]